Support

High Line offers some of the most comprehensive product support and implementation services in the industry.

  • Web-based Customer Care system providing 24/7 access to report issues and download solutions
  • Escalation procedures to ensure critical issues are addressed immediately
  • Easy-to-install, scripted software releases
  • Database administration services
  • Full application support and annual product upgrades

High Line offers multiple ways to request and provide support.

Web Support: login 
Email: support@highlinecorp.com
Phone: 1-800-268-3340
Fax: 905-940-8770

Implementations & Consulting

With our structured implementation methodologies, High Line clients have an impressive record of completing their projects on time and within budget.

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Hosting and SaaS

High Line offers our clients optional cloud-based Hosting and SaaS services. A hosted solution empowers an organization with the security and control of a premise based solution, while freeing your IT resources for support of other mission critical applications. This enables organizations to gain efficiencies within their process and helps maximize ROI. Our Hosting Services Team has over two decades of experience providing solutions to the payroll, human resources, and benefits community.

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Additional Services

High Line offers some of the most comprehensive application & technical support and education services in the industry.

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